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            How to change Huntgroup or Call Queue call forwarding (Straight Forward No Ring)

            Modified on Tue, 16 Jun at 9:52 AM

            Step-by-Step Call Queue Forwarding 
            1. Log in to the  RingCentral Admin Portal.
            2. Navigate to Phone System > Groups > Call Queues. 

            3. Click on the specific Call Queue you want to modify.
            4. Open the Call Handling & Members dropdown menu.
            5. Open the Call Handling & Members dropdown menu.
            6. Locate the Forward all queue calls feature.
            7. Call Forwarding becomes active once the toggle button is highlighted in blue.

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